Regional Property Supervisor

TELACU Residential Management Inc. · Los Angeles, CA (On Site) ·
Type: Fulltime
Compensation: $63000 - $68000 / Year
Experience Level: Mid-Senior Level

TELACU Residential Management, Inc. (TRM) has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in-house oversight, security, maintenance and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.

We are looking to hire a Regional Property Supervisor (RPS) who will oversee the management operations of all assigned communities to ensure they are meeting corporate performance expectations including: compliance with company policies and procedures, regulatory agency compliance, resident relations, and financial management.  The RPS is a key member of the supervisory team structure and works collaboratively with their respective team to orchestrate performance and production.

Essential Job Duties:

  • Establishes a positive, productive and professional relationship with the onsite and supervisory team.
  • Assists in the preparation of annual operating and capital budgets. Monitors and makes recommendations on budget performance, review and analyze cash flows on a monthly basis.
  • Inspects assigned communities on a regular basis to ensure they present the highest quality image possible. Inspection includes physically walking the property and observing/reviewing any problem area as well as examining administrative procedures to ensure that all company policies, applicable laws and compliance areas are being followed. During inspections, the RPS is expected to recognize potential problems before they become serious and take preventive and corrective action.
  • Reviews and implements corrective action plans generated through the Property Assessment Checklist (PAC)
  • Evaluates onsite staff performance continually, promptly addressing any performance problems through coaching, training, redirection or discipline. Recognizes and encourages good performance.
  • Responsible for completion of annual performance reviews for employees assigned to their portfolio; includes follow-up and implementation of development or improvement plans
  • Resolves elevated customer complaints and employee relations issues in a manner that is in the best interest of the company, customer, and associate.
  • Reviews and monitors the completion of all capital projects being performed at their assigned communities.
  • In conjunction with the Marketing Compliance Specialist (MCS) the RPS participates in the development of marketing programs for properties designed to achieve optimum occupancy levels and customer satisfaction.
  • Review and approve requests from onsite staff including vacation/sick time off, petty cash report, expense report, and postage requests; responsible for all ADP Payroll Functions including Mid-week.
  • Works with FOA to ensure all business licenses and fictitious business names are current for all TRM and TPM sites.

Other Qualifications: 

  • Must be a team player, people-oriented, and have a high level of initiative and commitment to effecting positive change within affordable housing for the elderly and disabled.
  • Investigatory skills are essential when identifying problematic situations that do not meet company standards.
  • Must demonstrate the ability to handle multiple tasks/projects, set priorities, and be a problem solver.
  • Must be able to work evenings or weekends as needed.
  • Must have great initiative and ability to follow-through on all tasks.
  • Preferred bilingual and fluent in English and Spanish written and oral).

Knowledge and Skills:

  • Must have foundational computer skills including: Microsoft Office Suite (Outlook email, Word, Excel and PowerPoint and calendaring) and the Internet.
  • (Level 2; Proficient) (OneSite) user CashPro experience, preferred.
  • Onesite and Yardi experience, preferred.
  • ADP WorkforceNow user

Experience and Education:

  • BA/BS in Business Administration preferred or 4+ years of experience in subsidized property management with supervision.
  • Exceptional understanding of HUD Handbook 4350.3, Low-Income Housing Tax Credit program requirements and 504 Fair Housing Laws, a plus.

Physical Requirements:

  • Constantly (6-8+ hours per day) – Sitting, Using hands to finger, handle or feel (computer operation)
  • Occasionally (Up to 3 hours per day) – Standing, Walking, Stooping/Bending, Reaching with hands and arms, Lifting of up to 20 lbs

Work Environment & Exposures: 

Position may require occasional exposure to fumes or airborne particles, vibration and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass and plant materials and fertilizer while working; will be exposed to cleaning solutions of home strength; may be exposed to industrial strength solutions for pest control, paints or solvents.  Hazards:  Occasionally exposed to biohazards such as blood borne pathogens, sewage, building waste.

TELACU Offers a Competitive Benefits Package:

  • Medical health coverage options: Limited HMO, Full HMO and POS
  • Dental coverage options: Dental HMO (DMO) and PPO
  • Vision PPO insurance option
  • Flexible Spending Account (FSA) for Medical Expense Reimbursement & Dependent Day Care
  • 401(k) Retirement Plan with generous employer match
  • Company Paid Basic Life / AD&D Insurance
  • Voluntary Supplemental Basic Life / AD&D Insurance
  • Company Paid Long-term Disability
  • Company Paid Employee Assistance Program (EAP)
  • Colonial Voluntary Supplemental Insurance Options
  • Paid Time Off for Vacation, Sick and Holidays
  • Education Reimbursement

TRM mandates all Team Members be vaccinated for COVID-19. If you are offered a position with our company, you must be able to provide evidence of vaccination as a condition of employment or be eligible to receive an approved exemption from TELACU as a medical or religious accommodation. If you are not currently vaccinated and do not receive an approved exemption from the vaccine requirement as a medical or religious accommodation, and are offered a position, your start date may be delayed or your offer may be rescinded, if you cannot provide evidence you are fully vaccinated for COVID-19.

We are an equal opportunity employer without regard to race, religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and any related medical conditions), gender, gender identity and expression, sexual orientation, transitioning status, national origin, ancestry, citizenship status, uniform service member status, military and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, mental or physical disability, holding or presenting a driver’s license issued under Cal. Vehicle Code Section 12801.9, or any other category protected by applicable federal, state or local law.

TELACU (the Company) has an internal recruiting department. TELACU may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (Agency).  Agencies are hereby specifically directed NOT to contact TELACU employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to TELACU from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine or email address, directly to Company employees, or to the resume database will be considered Company property. TELACU will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. TELACU will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

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